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Delivery Information

Delivery Information

Making A Purchase

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and add them into the shopping cart. After you have finished your selection, click on "Show Cart" and login or register to complete the order.

We accept credit card payment. If you are shopping from overseas, place your order and your credit card company will convert the transaction into your own currency. We will decline any overseas order outside of Europe, America or Canada without pre payment by cheque or Bank Transfer.


Mainland UK delivery:

  • We endeavour to ship all orders within 48 hours.
  • Courier delivery - deliveries are on Mondays to Fridays, between 9am - 5pm, a signature on delivery is required.
  • First class (Royal Mail) - normally delivered within 2 - 7 working days, no signature required.
  • (Unfortunately we are unable to guarantee a delivery time, or take responsibility for non delivery, for parcels sent via Royal Mail.)

For orders outside the UK, please contact us for shipping costs.

We accept payment by cheques, Switch, Visa, MasterCard and bank transfers.

UK, European and World Delivery Costs

UK Delivery

inc 20% VAT

EC Delivery

20% VAT

Rest of the World

Delivery 0% VAT

£2.75 (up to £14.99) £18.50 (Up To £49.99) £48.80 (Up to £49.99)
£5.65 (£15 - £29.99) £35.00 (£50.00 - £99.99) £83.30 (£50.00 - £99.99)
£8.50 (£30- £99.99) £38.94 (£100.00 - £199.99) £103.80 (100.00 - £199.99)
£12.85 (£100- £199) £43.50 (£200.00 - £299.99) £150.00 (£200.00 - £299.99)
£15.25 (£200- £299) £56.00 (Over £300.00) £175.00 ( Over £300.00)
£25.00 (£300- £499)
£37.50 (over £500)

Reaching Us

If you need to reach us, please email us on


Alternatively, you can call on:


Sales line: 01908 613 651, (International +441908 613 651)


or write to us at: Touch-Needs Ltd, The Old Coach House, Horse Fair, Rugeley, Staffs, WS15 2EL.


If you have any questions or any other enquiry please contact us


Christmas & New Year Closure

Our last shipping day, before Christmas 2017, is Wednesday, 20th December.  We re-open for business, Tuesday, 2nd January 2018.


Special Offers

End of stock sale:

Aqua Dolls - 25% discount

Music for Dreaming II £3.60 (RRP £16.95) 


Buying a 60cm regular, or semi-weighted doll? Protective Overbody Offer - Save 30%.



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