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Terms of Service

VAT Charges

For all VAT applicable orders the new UK 20% VAT rate is included in the purchase price.

Guarantee

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Delivery

Mainland UK delivery:

  • We endeavour to ship all orders within 48 hours.
  • Courier delivery - deliveries are on Mondays to Fridays, between 9am - 5pm, a signature on delivery is required.
  • First class (Royal Mail) - normally delivered within 2 - 7 working days, no signature required.
  • (Unfortunately we are unable to guarantee a delivery time, or take responsibility for non delivery, for parcels sent via Royal Mail.)

For orders outside the UK, please contact us for shipping costs.


We accept payment by cheques, Switch, Visa, MasterCard and bank transfers.

UK Mainland and UK Offshore Delivery Prices

Shipping Categories

UK Mainland

UK Offshore

Orders up to £29

£6.95

£12.00

Orders £30 - £74

£8.50 £15.00

Orders £75 - £199

£10.80

£21.00

Orders £200 - £299

£12.50

£24.00

Orders £300 - £499

£15.00

£30.00

Orders above £500

 £24.00

£38.00

International Delivery Prices

Shipping Categories

EU

Rest of Europe

China / Middle East / U.S / South East Asia

Rest of the World

Orders up to £49

£19.50

£21.50

£22.50

£29.50

Orders £50 - £99

£22.50

£29.00

£32.00

£45.00

Orders £100 - £199

£34.00

£45.00

£53.00

£74.00

Orders £200 - £299

£48.00

£62.00

£85.00

£105.00

Orders £300 - £499

£62.00

£81.00

£102.00

£135.00

Orders above £500

Call Touch-Needs to place order

Reaching Us

If you need to reach us, please email us on info@touchneeds.com

 

Sales line: 01908 613 651, (International +441908 613 651)

 

or write to us at: Touch-Needs Ltd, The Old Coach House, Horse Fair, Rugeley, Staffs, WS15 2EL.

 

If you have any questions regarding these terms of service or any other enquiry please contact us

News

International Customers

Exciting information about the shipping costs for international customers

 

Now in Stock!

A breastfeeding demonstration doll with open mouth and correct tongue position.

 

Special Offers

Music for Dreaming CDs 1 & 2 End of stock offer -  only £9.00 (RRP £16.95), whilst stocks last.

 

60cm Doll Overbody Offer - Buying a doll? Save 30% on a protective overbody.

 

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